1. Use the Converso Help Center

Open Help Center from the application navigation when you need setup instructions or help with a day-to-day task. The welcome dialog also links to Converso's support help centre.

Use those links to reach your deployment's configured destination.

Finding guidance

Open Help Center.
Browse the relevant category or use the available search.
Follow related links when your task spans setup and daily operation.
If the answer is missing, contact support with the task and observed result.

Category navigation

The home page previews up to five articles per category. Select the category heading to see all its published articles. Articles are listed alphabetically by title; the five-item preview is not a limit on the category's contents.

Access and privacy

A public help centre does not require a staff role merely to read its published articles. It does not grant access to your business's conversations or private knowledge sources. If a support widget is present, use it for the supported help workflow without entering credentials or identity secrets.

Your customer help centre

Your own customer-facing help centre is a separate feature under Knowledge → Help center. Publishing your articles there does not edit Converso's support documentation.