4. Developer settings

Send workspace notices to Slack so your team can spot new human work and usage warnings alongside its other updates.

Open Settings → Developer with an Admin account. The current integration uses a Slack incoming webhook. Widget identity signing is managed separately under Settings → Widget.

Slack connection

1. Select the workspace if a selector is shown.
2. Enter Slack incoming webhook URL in the Slack card.
3. Select Save.
4. Select Test, then check Slack after Converso confirms the test is queued.
5. Select Remove and confirm when the workspace should stop posting notices.

Supported notices

The integration posts notices for:

• A new human conversation.
• An AI handoff.
• A usage warning.

It is not a general outbound event API. Treat the webhook URL as a credential and keep it out of public documentation, screenshots and browser examples.

Credential replacement

To replace a credential, obtain the replacement through the provider's reviewed process, save it in Converso and test delivery. Removing it from Converso stops this integration's use of the URL; provider-side revocation is separate.

API availability

There are no public API-key creation, rotation or revocation controls here. Do not use authenticated staff endpoints as a documented public integration API.

Related guides: Notifications, Widget identity, Permissions.