Usage and billing
- 1. Understand your usage and charges
Check your plan and available capacity in Settings → Billing with an Admin account. This is the place to review renewal information and usage across your…
- 2. Conversation allowances
Conversation counts and AI credits measure different things. A conversation can exist without spending a credit, and current plans do not set a separate monthly…
- 3. AI credits and consumption
AI credits cover live agent work and chargeable knowledge operations. Knowing what opens a paid window or starts a charged import helps you plan testing and…
- 4. WhatsApp charges
All charges associated with usage of the WhatsApp Business Platform are billed directly by Meta to you - Converso does not add any margin to these charges.…